🛒 Purchase & Shipping Process

On parkbahcemarketi.com, you can shop by registering as a member and using either credit card or bank transfer. As a member, you can track your orders, review past purchases, and save favorite products in your cart to complete later.

After completing your purchase by credit card or transfer, you’ll receive an email detailing your order at the email address you provided during registration. Please keep your order number handy—it’s the same number shown at the final purchase step and will help you track your order.

Your order is then reviewed by our team and moves from “New Order” to “Processing.” You can monitor these updates on the “My Orders” page. Products in stock are shipped immediately.

For questions or issues, call our support line at +90 312 866 12 76 or contact us via our online form. Orders paid via bank transfer will be automatically canceled if payment isn’t received within 10 days.

If you paid by credit card:

1. To cancel the entire order, contact us on the same day via phone or our contact form. Since most orders ship the same day, please notify as soon as possible.

2. To cancel one or more items in your order, contact us using the same methods above.

3. If any items are unavailable, we will inform you. You may choose a replacement product, receive a partial refund, or cancel the entire order.

🚚 Shipping & Delivery

Orders are dispatched through your chosen shipping carrier once bank and financial approvals are complete and within the timeframe listed on the product page. Orders placed after 16:00 are processed the next business day. We do not ship on public holidays.

For cash-on-delivery orders, shipping fees depend on the shipment contents, delivery type, and the recipient’s location. You will pay these fees to the delivery agent upon receipt. We negotiate with carriers to ensure you pay the lowest possible shipping costs.

❓ If Your Order Hasn’t Arrived

Send an email to [email protected] for assistance. Our experts will assess the situation and contact you with solutions.

📦 Upon Receiving Your Order, Please Check:

1. Packaging should be secure and damage-free.

2. If the package is opened, torn, or damaged, do not accept it. Inform the delivery person and request a damage report. Keep a copy.

3. If any items are missing, contact our Support Line at +90 312 866 12 76.