Privacy & Personal Data Protection Policy (KVKK)

📌 Informing About the Protection of Personal Data

As Soylu Havuz Sanayi - Metin Soylu, we attach great importance to the secure and lawful processing and protection of your personal data in accordance with Law No. 6698 on the Protection of Personal Data (“Law”). Below, we inform you about our purposes and methods of collecting, processing, and transferring personal data, as well as your legal rights under the Law.

1. Methods of Collecting Personal Data

As a data controller, Soylu Havuz Sanayi - Metin Soylu may collect your personal data orally, in writing, or electronically through our website, social media platforms, mobile applications, and other communication channels. This is done to fulfill legal obligations, provide better services, inform you about our campaigns (with your consent), and maintain records of your requests and complaints.

2. Processing and Purposes of Personal Data

With your consent, your personal and/or sensitive personal data may be collected, recorded, stored, preserved, updated, reorganized, classified, and transferred in full or in part via our call centers, communication tools, social media, mobile channels, or in-store services. These data may be shared with third parties in Turkey or abroad, as required by law or for service-related purposes.

We process your data in accordance with the Law to allow you to benefit from our services, notify you of campaigns, improve service standards, and execute our commercial strategies.

3. Transfer of Personal Data

Your personal data may be shared—based on your explicit consent or in accordance with the Law—with our group companies, business partners, customers, suppliers, audit firms, or public institutions authorized by law, either domestically or internationally, with appropriate security measures.

4. Your Rights Under Article 11 of the Law

As the data subject, you may request:

a) To learn whether Soylu Havuz Sanayi processes your personal data and which data it processes,
b) To obtain information on processing purposes,
c) To know third parties to whom your personal data is transferred domestically or abroad,
d) To request correction if your data is incomplete or inaccurate,
e) To request deletion or destruction of your data in accordance with the Law,
f) To request notification of corrections or deletions to third parties,
g) To object to any unfavorable result from automatic data analysis,
h) To request a copy of your personal data.

🔐 Privacy & Security

Soylu Havuz Sanayi - Metin Soylu Online Shop may request some personal information (such as name, email, preferences) to improve your user experience. These data are used for campaigns, personalized promotions, and internal customer segmentation and are never sold or shared with third parties without your permission.

In cases where data must be shared with official authorities as per law, such disclosure is made only under legal obligation.

Only you can access and modify the information you entered into the system. Credit card data are never stored on our servers; payment transactions are processed securely through your bank’s interface.

🍪 Use of Cookies

Cookies are small data files stored on your device when you visit our website. We use cookies to:

• Simplify your browsing experience,

• Remember your preferences,

• Understand how you interact with our site,

• Collect analytical data to improve performance and design.

📞 Contact Information

Company: Soylu Havuz Sanayi - Metin Soylu
Phone: +90 312 866 25 78
Email: [email protected]
MERSIS No: 1352654682200001
Tax Office: Elmadağ
Tax No: 13526546822
Address: Bahçelievler Mah. 390 Cd. No:36, Hasanoğlan, Elmadağ / ANKARA